Most residential blockages are preventable and caused by:

• Foreign Objects: Flushing wet wipes (even "flushable" ones), sanitary products, or nappies.
• Fats and Oils: Pouring cooking grease, oils, or fats down the kitchen sink, which solidify as they cool.
• Bathroom Debris: Accumulation of hair and soap scum.
• Natural Elements: Tree roots infiltrating old pipes through tiny cracks or leaves and mud.

Responsibility generally depends on the location of the pipe:

• Homeowner: You are responsible for the drains inside your property boundary that serve only your home.
• Water Company: The local water authority (e.g. Thames Water, Severn Trent) is usually responsible for "lateral drains" outside your boundary and shared public sewers.
• Landlord: If you are a tenant, the landlord is typically responsible for maintaining and repairing the property's drainage system.

Signs include slow draining water, gurgling sounds, bad smells, overflowing gullies, or water backing up into sinks, toilets, or baths.

Yes! We offer domestic and commercial drainage solutions, including emergency response and long-term maintenance contracts.

In many cases, we can unblock a drain within an hour of arrival. We aim for same-day response and offer 24/7 emergency support.

No, we use safe, environmentally friendly methods such as high-pressure water jetting or mechanical rodding.

Drain relining is a no-dig repair technique where a resin liner is inserted into the damaged pipe to create a new inner layer. It’s ideal for cracks, root intrusion, or worn pipes.

If the pipe is collapsed or too damaged for relining, we offer full drain excavation and pipe replacement, including reinstating surfaces afterward.

A CCTV survey helps diagnose hidden drainage issues like cracks, collapses, or blockages. It’s also useful for homebuyer reports and insurance claims.

No, we never charge for call-outs. You only pay for the work we carry out.

Absolutely. We offer 24/7 emergency drainage services, including evenings, weekends, and holidays.

Yes, we provide tailored planned preventative maintenance packages for commercial clients to help avoid emergency issues and stay compliant.

Yes, all our engineers are fully trained, insured, and operate under the latest health and safety regulations.